Guide on Troubleshooting and Resolving WiFi Connectivity Issues on a TV
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Having a TV without a WiFi connection can be frustrating, especially in today’s digital age. However, there are several steps you can take to fix this issue and get your TV back online. In this step-by-step guide, we will walk you through the process of troubleshooting and resolving any WiFi connection problems on your TV.
Firstly, it’s important to check if your TV is within range of your WiFi network. Make sure the TV is in the same room or close proximity to your WiFi router. The signal strength can be weakened if there are obstacles like walls or furniture blocking the signal. If this is the case, try moving the TV closer to the router or removing any obstructions.
Next, check if the WiFi connection on your TV is enabled. Navigate to the settings menu on your TV and look for the network or WiFi options. Ensure that the WiFi option is turned on. Sometimes, the WiFi option may be disabled by default, so enabling it can resolve the issue.
If your TV still doesn’t connect to WiFi, restart both your TV and WiFi router. Power off your TV completely and unplug it from the power source. Similarly, turn off your WiFi router and disconnect it from the power source. Wait for a few minutes, then plug in and power on both devices. This can often resolve temporary connection issues.
If the previous steps didn’t work, you can try resetting the network settings on your TV. This will delete all saved WiFi networks and require you to set up the connection again. Refer to your TV’s user manual for instructions on resetting the network settings. Once reset, go through the WiFi setup process and enter the correct WiFi password to reconnect to your network.
Finally, if none of the previous solutions work, it may be helpful to update your TV’s firmware. Check the manufacturer’s website for any available firmware updates for your TV model. Download the firmware update onto a USB flash drive and insert it into your TV’s USB port. Follow the on-screen instructions to update your TV’s firmware. This can often fix compatibility issues and improve WiFi connectivity.
By following these step-by-step instructions, you should be able to fix a TV with no WiFi connection. Remember to check the WiFi range, enable the WiFi option on your TV, restart both your TV and WiFi router, reset the network settings, and update your TV’s firmware if necessary. Enjoy uninterrupted streaming and access to online content on your TV!
Solving WiFi Connection Issues on Your TV
If you’re experiencing WiFi connection issues on your TV, there are several steps you can take to troubleshoot and potentially fix the problem. Follow the steps below to resolve any WiFi connection issues you may be facing:
By following these steps, you should be able to solve WiFi connection issues on your TV and enjoy uninterrupted streaming and online content.
Understanding the problem
When your TV is not connecting to the Wi-Fi network, it can be quite frustrating, especially if you rely on streaming services or online content. There can be multiple reasons why your TV is not connecting to Wi-Fi, and it’s important to understand the problem before attempting any fixes.
The first thing to check is whether the Wi-Fi network is functioning properly. Ensure that other devices connected to the same network are able to access the internet without any issues. If they can, then the problem may lie with your TV.
One possible reason for the Wi-Fi connection problem could be an issue with your TV’s settings. Check if the Wi-Fi network is enabled on your TV and if it is set up correctly. Make sure you have entered the correct Wi-Fi password, as an incorrect password can prevent your TV from connecting to the network.
Another possible reason could be signal interference or distance from the Wi-Fi router. If your TV is located far away from the router or has obstacles blocking the signal, it may not be able to establish a stable connection. In such cases, you can try moving the TV closer to the router or removing any obstructions in the way.
If none of these fixes work, there might be a hardware issue with your TV’s Wi-Fi adapter. In such cases, you may need to contact the manufacturer’s support or consider getting a separate Wi-Fi adapter for your TV.
Understanding the underlying problem is crucial in effectively troubleshooting and fixing the Wi-Fi connection issue on your TV. By identifying the root cause, you can take the necessary steps to resolve the problem and get your TV connected to Wi-Fi again.
Determining the cause
When troubleshooting a TV with no WiFi connection, it’s important to start by determining the cause of the problem. Here are a few steps to help you pinpoint the issue:
1. Check the network settings: Ensure that your TV’s network settings are correctly configured. Check if the WiFi is enabled and if the correct network is selected. Sometimes, a simple adjustment in the settings can resolve the issue.
2. Test other devices: Check if other devices in your home are able to connect to the WiFi network. If other devices can connect, this suggests that the issue is isolated to your TV. If no devices can connect, there may be an issue with your WiFi router or internet service.
3. Restart your TV and WiFi router: Power off your TV and WiFi router, then wait for a few minutes. Afterward, power them back on. Sometimes, a simple restart can resolve connectivity issues.
4. Move closer to the WiFi router: If your TV is located far from the WiFi router, it may not be receiving a strong enough signal. Try moving your TV closer to the router to see if the connection improves.
5. Update firmware: Check if there are any firmware updates available for your TV. Sometimes, outdated firmware can cause WiFi connectivity issues. Visit the manufacturer’s website and follow their instructions to update the firmware.
6. Reset network settings: If none of the above steps work, you can try resetting your TV’s network settings. This will erase all saved network information and restore the settings to default. Consult your TV’s user manual or manufacturer’s website for instructions on how to perform a network reset.
By following these steps, you can determine the cause of the WiFi connectivity issue on your TV and take the necessary steps to fix it.
Basic Troubleshooting Steps
If your TV is not connecting to WiFi, there are several basic troubleshooting steps you can try before seeking professional help. These steps can help resolve common issues and get your TV back online:
- Check the WiFi connection: Ensure that your WiFi network is working properly by connecting other devices, such as smartphones or computers, to the network.
- Restart your TV: Turn off your TV and unplug it from the power source. Wait for a couple of minutes before plugging it back in and turning it on.
- Restart your WiFi router: Just like restarting your TV, power cycling your WiFi router can also help resolve connectivity issues. Unplug the router from the power source, wait for a few minutes, and then plug it back in.
- Check WiFi signal strength: If your TV is far away from the WiFi router or if there are obstacles in between, the signal strength may be weak. Try moving your TV closer to the router or removing any obstructions.
- Verify WiFi network settings: Make sure that your TV is connected to the correct WiFi network and that the password is entered correctly. Check if any network settings on your TV need to be adjusted.
- Update TV firmware: Sometimes, outdated software can cause WiFi connectivity issues. Check for any available firmware updates for your TV and install them if necessary.
- Reset TV to factory settings: If all else fails, you can try resetting your TV to its factory settings. This will erase all personalized settings and data, so make sure to back up any important information before proceeding.
By following these basic troubleshooting steps, you can potentially resolve WiFi connectivity issues with your TV and enjoy uninterrupted streaming and online content.
Check the WiFi connection
Before troubleshooting any connection issues, it is important to ensure that the TV’s WiFi connection is properly set up and functioning. Follow these steps to check the WiFi connection:
- Access the settings menu on your TV
- Navigate to the Network or WiFi settings
- Make sure the WiFi is turned on
- Select your WiFi network from the available list
- Enter the correct WiFi password, if prompted
- Wait for the TV to establish a connection to the WiFi network
Once you have confirmed that the TV is connected to the WiFi network, you can proceed to troubleshoot other possible issues that may be causing the lack of WiFi connection. It is also worth checking if other devices in your home are successfully connected to the WiFi network, as this can help determine if the problem lies with the TV or the network itself.
Note: If you are experiencing difficulty connecting to the WiFi network, you may need to contact your Internet Service Provider or consult the TV’s user manual for further instructions.
Restart your TV
If your TV is not connecting to WiFi, one of the simplest solutions is to restart your TV. Restarting your TV can help fix any temporary software glitches or issues that may be causing the problem.
Step 1: Locate the power button on your TV or its remote control.
Step 2: Press and hold the power button for about 10 seconds until the TV turns off.
Step 3: Once the TV is off, unplug the power cord from the outlet.
Step 4: Wait for about 30 seconds and then plug the power cord back into the outlet.
Step 5: Press the power button again to turn on the TV.
Note: The steps to restart your TV may vary depending on the make and model of your TV. Refer to your TV’s user manual for specific instructions.
After restarting your TV, check if the WiFi connection is working. If not, move on to the next step in troubleshooting.
Update the TV’s software
If your TV is not connecting to Wi-Fi, it’s possible that the software on your TV is outdated. Updating the software can help resolve compatibility issues and fix any bugs that may be preventing your TV from connecting to Wi-Fi.
To update your TV’s software, follow these steps:
- Connect your TV to the internet using an Ethernet cable or a mobile hotspot.
- Go to the settings menu on your TV. Usually, you can access the settings menu by pressing the “Menu” button on your remote.
- Navigate to the “System” or “Software Update” option in the settings menu. The exact location may vary depending on your TV brand and model.
- Select the “Check for updates” or “Software update” option. Your TV will now check for available updates.
- If an update is available, follow the on-screen instructions to download and install the update. Make sure you do not turn off your TV during the update process.
- Once the update is installed, your TV will automatically restart. You can now try reconnecting to Wi-Fi and see if the issue is resolved.
If there are no available updates for your TV, you can try performing a factory reset to restore the TV to its original settings. Keep in mind that a factory reset will erase all personal settings and data, so make sure to back up any important files before proceeding.
Updating the software on your TV is a crucial step in troubleshooting Wi-Fi connectivity issues. It’s always recommended to keep your TV’s software up to date to ensure optimal performance and compatibility with the latest technology.
Advanced Troubleshooting Steps
If the previous troubleshooting steps did not resolve the issue, you can try the following advanced troubleshooting steps:
Reset Network Settings: Go to the settings menu on your TV and find the option to reset network settings. This will reset all network settings to their default values. After resetting, try reconnecting to the WiFi network.
Update Firmware: Check if there is a firmware update available for your TV. Manufacturers often release firmware updates to fix bugs and improve performance. Follow the instructions provided by the manufacturer to download and install the latest firmware update.
Connect via Ethernet: If your TV has an Ethernet port, try connecting it directly to your router using an Ethernet cable. This will bypass the WiFi connection and provide a more stable and reliable connection.
Check WiFi Signal Strength: Use a smartphone or another device to check the WiFi signal strength near your TV. If the signal is weak, consider moving your router closer to the TV or using a WiFi extender to improve the signal strength.
Factory Reset: As a last resort, you can perform a factory reset on your TV. This will erase all settings and data on your TV, so make sure to back up any important files beforehand. After the reset, you will need to set up your TV again from scratch, including reconnecting to WiFi.
If none of these advanced troubleshooting steps solve the WiFi connection issue, it may be a hardware problem. In this case, you may need to contact the manufacturer or a professional technician for further assistance.
Reset network settings on your TV
If your TV is not connecting to the Wi-Fi network, one of the troubleshooting steps you can try is to reset the network settings on your TV. This process will remove all saved networks and settings, and allow you to start fresh with the network setup.
Here are the steps to reset the network settings on your TV:
- On your remote control, press the Menu button to access the TV’s main menu.
- Navigate to the Network or Settings section, depending on your TV’s menu options.
- Select Network Settings or Network Setup to access the network configuration options.
- Look for an option to Reset Network Settings or Restore Network Defaults. The label may vary depending on your TV brand and model.
- Confirm the reset action by selecting Yes or OK when prompted.
- Wait for the TV to reset the network settings. This may take a few moments.
- Once the reset is complete, you will need to set up your Wi-Fi connection again. Follow the on-screen instructions to connect to your Wi-Fi network and enter the password if required.
Note: Resetting the network settings will not affect any other settings or configurations on your TV.
If resetting the network settings does not resolve the Wi-Fi connection issue, you may need to try other troubleshooting steps such as updating the TV’s firmware, checking for any firmware or software updates for your router, or contacting the manufacturer’s support for further assistance.
Conclusion
Resetting the network settings on your TV can often help resolve Wi-Fi connection issues. By following the step-by-step guide provided, you will be able to reset the network settings and reconnect your TV to the Wi-Fi network.
If you continue to experience problems with your TV’s Wi-Fi connection, it may be necessary to seek professional assistance or consider alternative methods of connecting to the internet, such as using an Ethernet cable or a Wi-Fi range extender.
Change the DNS settings
If your TV is not connecting to Wi-Fi, you might need to change the DNS settings. DNS (Domain Name System) is responsible for translating domain names into IP addresses, allowing your TV to connect to the internet. Here’s a step-by-step guide on how to change the DNS settings:
1. Go to the settings menu on your TV. The location of the settings menu may vary depending on the brand and model of your TV, but it is usually accessible through the remote control.
2. Navigate to the network settings or Wi-Fi settings option. Again, the exact location may vary, but it is typically found under the settings menu.
3. Look for the DNS settings option. It might be listed as “DNS” or “DNS settings.”
4. Select the option to manually enter the DNS settings. This will allow you to input the DNS server addresses manually.
5. Obtain the DNS server addresses from your internet service provider. They should be able to provide you with the necessary information.
6. Enter the primary DNS server address in the appropriate field. This will be the main DNS server address provided by your ISP.
7. Enter the secondary DNS server address in the appropriate field. This will be the backup DNS server address, in case the primary one is unavailable.
8. Save the changes and exit the settings menu.
9. Restart your TV and try to connect to Wi-Fi again. The updated DNS settings should help resolve any connectivity issues.
By changing the DNS settings on your TV, you can potentially fix any Wi-Fi connection problems. It’s worth noting that choosing a reliable DNS server can also improve your internet speed and overall browsing experience. If you continue to experience issues, you may need to contact your internet service provider for further assistance.
Use a WiFi extender or Ethernet connection
If your TV is not able to connect to WiFi because the signal is too weak or your router is too far away, you can use a WiFi extender to boost the signal. A WiFi extender works by amplifying the WiFi signal and extending its range, allowing your TV to connect to the network more easily.
To use a WiFi extender, you will need to set it up near your TV and connect it to your router. Follow the manufacturer’s instructions to set up the extender and connect it to your WiFi network. Once the extender is set up, your TV should be able to connect to the extended WiFi network and access the internet.
If using a WiFi extender is not an option for you, another alternative is to connect your TV to the internet using an Ethernet cable. Most modern TVs have an Ethernet port that allows you to connect them directly to your router. Simply plug one end of the Ethernet cable into the Ethernet port on your TV and the other end into an available port on your router.
Using an Ethernet connection can provide a more stable and reliable connection compared to WiFi. It eliminates the potential issues with weak WiFi signals and interference, ensuring a smooth and uninterrupted internet connection for your TV.
Once you have connected your TV to your router using a WiFi extender or Ethernet cable, you may need to go to the TV’s settings menu to configure the network connection. Follow the on-screen instructions to select the network and enter the password, if necessary.
By using a WiFi extender or Ethernet connection, you can easily fix a TV with no WiFi connection and ensure that your TV can access the internet and stream your favorite shows and movies without any issues.
Resetting the TV
If your TV is not connecting to the WiFi, one of the troubleshooting steps you can take is to reset your TV. Resetting your TV can help resolve software issues that may be causing the WiFi connectivity problem.
Before proceeding with a reset, make sure to note down any personalized settings or configurations you have on your TV, as they will be erased during the reset process. Once you have prepared, follow these steps to reset your TV:
- Locate the reset button on your TV. The location of the reset button may vary depending on the brand and model of your TV. Refer to your TV’s user manual or visit the manufacturer’s website for specific instructions on locating the reset button.
- With the TV turned on, use a pointed object like a pen or a paperclip to press and hold the reset button for about 10 seconds. You may need to remove any protective coverings or access panels to reveal the reset button.
- Release the reset button after 10 seconds and wait for the TV to power off and on again. This may take a few moments.
- Once the TV has completed the reset process and has restarted, you will need to go through the initial setup again. Follow the on-screen instructions to connect to WiFi and configure other settings.
If resetting your TV does not resolve the WiFi connectivity issue, there may be other factors at play. Consider checking your WiFi router settings, ensuring that it is broadcasting the correct network name and password. Additionally, make sure your TV is within range of the WiFi signal and that there are no physical obstructions blocking the signal.
It is also worth checking if other devices are able to connect to the WiFi network. If they are, the issue may be specific to your TV and require further troubleshooting or assistance from customer support.
Factory reset
If you’ve tried all the troubleshooting steps and your TV still doesn’t have a WiFi connection, you may need to perform a factory reset. This will restore your TV to its original settings and may fix any software issues that are causing the WiFi problem.
Here’s how to do a factory reset:
- Go to the menu on your TV using the remote control.
- Select “Settings” or “Options” on the menu.
- Look for the “System” or “General” options and select it.
- Find the “Reset” or “Factory Reset” option and select it.
- Confirm your selection and wait for the TV to reset.
Note: Performing a factory reset will erase all your settings and data, so make sure to backup any important files before proceeding.
After the factory reset, your TV will restart and you’ll need to go through the initial setup process again. This includes connecting to your WiFi network.
If the factory reset didn’t fix the WiFi problem, it’s possible that there’s a hardware issue with your TV’s WiFi receiver. In this case, it’s best to contact the manufacturer or a professional technician for further assistance.
Clear cache and data
If you’re experiencing issues with your TV’s WiFi connection, one possible solution is to clear the cache and data on the TV. This can help refresh the settings and resolve any issues that may be causing the WiFi connection to fail.
Here’s how you can clear the cache and data on your TV:
Step 1: Start by accessing the settings menu on your TV. This can usually be done by pressing the menu button on your remote control.
Step 2: Once you’re in the settings menu, look for the “Storage” or “Storage & Reset” option. This is where you’ll find the cache and data settings.
Step 3: Select the “Cache and Data” option from the menu. This will give you the option to clear the cache and data on your TV.
Step 4: Click on the “Clear” or “Delete” button to clear the cache and data. This may take a few moments to complete.
Step 5: Once the process is complete, restart your TV and try connecting to the WiFi network again. Hopefully, this will resolve any WiFi connection issues you were experiencing.
Note: Clearing the cache and data may also remove any saved passwords or settings on your TV, so you may need to re-enter them after clearing the cache and data.
Reinstall the TV’s firmware
If your TV’s Wi-Fi connection issues persist after trying other troubleshooting steps, the next solution you can try is reinstalling the TV’s firmware. The firmware is the software that runs on the TV, and reinstalling it can often fix a range of issues, including Wi-Fi connectivity problems.
Before reinstalling the firmware, make sure to verify that you have the correct firmware version for your TV model. You can usually find the firmware file and instructions on the manufacturer’s website.
Here are the steps to reinstall the TV’s firmware:
- Download the firmware file from the manufacturer’s website.
- Copy the firmware file onto a USB flash drive.
- Unplug the TV from the power outlet.
- Insert the USB flash drive into the TV’s USB port.
- Plug the TV back into the power outlet.
- Turn on the TV.
- Navigate to the TV’s settings menu.
- Find the option to update the firmware.
- Select the firmware file from the USB flash drive for installation.
- Follow the on-screen prompts to complete the firmware installation.
After the firmware installation is complete, the TV will restart. Once it’s back up and running, check if the Wi-Fi issue has been resolved.
If the Wi-Fi connectivity problem persists, it may be necessary to contact the manufacturer’s customer support for further assistance. They may be able to provide additional troubleshooting steps or recommend other solutions specific to your TV model.
Additional Tips
If none of the previous steps have worked to fix your TV’s WiFi connection, consider trying the following additional tips:
1. Restart your router: Sometimes, simply restarting your router can help resolve connection issues. Turn off your router, wait for a few seconds, and then turn it back on. Once the router has fully rebooted, try reconnecting your TV to the WiFi network.
2. Move closer to the router: If your TV is located far from the router, it may struggle to establish a stable WiFi connection. Try moving your TV closer to the router and see if that improves the signal strength.
3. Connect via Ethernet: If your TV has an Ethernet port, you can try connecting it directly to the router using an Ethernet cable. This can provide a more stable and reliable connection compared to WiFi.
4. Update your TV’s firmware: Check if there are any available firmware updates for your TV. Manufacturers often release updates to improve performance and address connectivity issues. Consult your TV’s user manual or manufacturer’s website for instructions on how to update the firmware.
5. Contact customer support: If you have exhausted all troubleshooting options and are still unable to fix the WiFi connection on your TV, it may be time to contact the customer support of your TV manufacturer. They may be able to provide further assistance or recommend additional solutions.
Remember, troubleshooting WiFi connection issues can be complex and may require specific knowledge about your TV model. If you are not confident in your abilities, it is always best to seek professional help.
Check for interference
If your TV is not connecting to WiFi, one possible reason could be interference. Interference can disrupt the wireless signal and prevent your TV from establishing a stable connection. Here are a few steps you can take to check for interference:
1. Move closer to the router: If the WiFi signal is weak, try moving your TV closer to the router. This will reduce the distance between the two devices and may improve the connection.
2. Remove obstacles: Objects like walls, furniture, and appliances can obstruct the WiFi signal. Ensure that there are no obstructions between your TV and the router. If there are, consider rearranging your furniture or moving the router to a more central location.
3. Switch to a different channel: WiFi routers operate on different channels, and sometimes neighboring networks can cause interference. Access your router’s settings and switch to a less crowded channel to avoid interference from other networks.
4. Update your router’s firmware: Outdated firmware can sometimes cause connectivity issues. Check the manufacturer’s website for any available firmware updates for your router. Updating the firmware can improve the overall performance and stability of your WiFi connection.
5. Use a WiFi extender or booster: If your TV is located far from the router and moving closer is not an option, consider using a WiFi extender or booster. These devices amplify the WiFi signal and extend its range, allowing you to connect your TV to the network even from a distance.
By checking for interference and taking these steps, you can troubleshoot and potentially resolve WiFi connectivity issues on your TV.
Contact the manufacturer
If you have tried all the troubleshooting steps mentioned above and your TV still has no WiFi connection, it may be time to contact the manufacturer for further assistance. You can usually find the manufacturer’s contact information in the user manual that came with your TV or on their website.
When contacting the manufacturer, it’s helpful to have your TV’s model number and serial number ready. This will allow them to provide you with specific instructions or troubleshoot the issue more efficiently.
Explain the problem you are experiencing with your TV’s WiFi connection in detail and mention the steps you have already taken to try and resolve the issue. The manufacturer’s customer support team will be able to provide you with further guidance or arrange for a repair if necessary.
Keep in mind that if your TV is still under warranty, the manufacturer may be able to provide free repairs or replacements. It’s important to check the warranty terms and conditions before contacting them.
Remember: Always be polite and patient when contacting customer support. They are there to assist you and finding a solution may require some back-and-forth communication.
In some cases, the manufacturer may recommend contacting a professional technician or local repair service if they are unable to resolve the WiFi connection issue remotely.
Consider upgrading your TV
If your TV is an older model or does not have built-in WiFi capabilities, you may want to consider upgrading to a newer model that supports wireless connectivity. Newer TVs often come with built-in WiFi, allowing you to easily connect to your home network without the need for additional equipment.
When choosing a new TV, look for models that support the latest WiFi standards, such as 802.11ac or 802.11ax, as they offer faster and more reliable connections. Additionally, it’s a good idea to check if the TV supports the streaming services or apps that you frequently use, such as Netflix, Hulu, or YouTube.
Upgrading your TV to a model with WiFi connectivity can greatly enhance your viewing experience. Not only will you be able to stream your favorite shows and movies without any hassle, but you can also enjoy other features like screen mirroring, casting from your phone or tablet, and accessing online content directly from your TV.
Keep in mind that upgrading your TV may require an investment, but it can be a worthwhile one if you use your TV frequently and want to take advantage of all the benefits that WiFi connectivity brings. Consider your budget and the features you prioritize to find the best TV for your needs.
Summary:
Consider upgrading your TV to a newer model with built-in WiFi capabilities for easy and seamless connectivity to your home network. Look for models that support the latest WiFi standards and the streaming services or apps you use. Enjoy enhanced features like screen mirroring, casting, and accessing online content directly from your TV.
Summary
Fixing a TV with no WiFi connection can be a frustrating task, but with a step-by-step guide, you can quickly diagnose and restore your TV’s internet connectivity. Here is a summary of the steps you can follow:
- Check your TV’s connectivity settings and ensure that WiFi is enabled.
- Restart your TV and reset the router to see if it resolves the issue.
- Ensure that your WiFi network is in range and functioning properly.
- Update the TV’s firmware to the latest version to fix any software bugs.
- Reset the TV to factory settings if all else fails.
- Contact the manufacturer’s customer support for further assistance.
By following these steps, you can troubleshoot and fix the WiFi connection issue on your TV, allowing you to enjoy streaming services, online content, and other internet-based features hassle-free.
Final thoughts
Fixing a TV with no WiFi connection can be frustrating, but by following the steps provided in this guide, you should be able to troubleshoot and resolve the issue. Remember to check your network settings, reset the router if necessary, and ensure that your TV’s software is up to date.
If you’ve exhausted all troubleshooting options and still can’t establish a WiFi connection, it may be worth considering alternative methods to connect your TV to the internet, such as using an Ethernet cable or a WiFi range extender. Additionally, contacting the manufacturer’s support team or seeking professional assistance can provide further guidance and solutions.
Remember to always refer to your TV’s user manual for specific instructions and contact customer support for further assistance if needed.
With some patience and perseverance, you’ll likely be able to get your TV back online and enjoy all the streaming and online features it has to offer.