Simple Troubleshooting Tips for a Washing Machine That Doesn't Spin or Drain

Troubleshooting a Washing Machine That Wont Spin or Drain: A Comprehensive Guide

Anthony Arphan
January 1, 1
26 min read

If you’ve ever been faced with a washing machine that refuses to spin or drain, you know how frustrating it can be. It can leave you with a pile of wet clothes and a sink full of dirty water. But don’t panic just yet - there are several easy solutions that you can try before calling a repairman.

Check the power supply. This may seem obvious, but sometimes the simplest solution is the most overlooked. Make sure that your washing machine is properly plugged in and that the power outlet is working. You can test the outlet by plugging in another appliance or using a circuit tester.

Inspect the lid switch. If your washing machine won’t spin or drain, it could be due to a faulty lid switch. The lid switch is a small device located underneath the lid of the machine. Its main function is to detect whether the lid is closed or open. If the lid switch is broken or malfunctioning, it can prevent the machine from spinning or draining. You can use a multimeter to test the continuity of the lid switch and replace it if necessary.

Clean the drain pump filter. A clogged drain pump filter can also cause your washing machine to not spin or drain. The drain pump filter is usually located behind a small panel at the front or bottom of the machine. It traps lint, hair, coins, and other debris, preventing them from clogging the drain pump. Over time, the filter can become clogged itself, reducing the machine’s ability to drain properly. To clean the filter, simply remove it and rinse it under running water. If the filter is severely clogged, you may need to use a brush or a toothpick to remove the debris.

Remember, before attempting any repairs or maintenance on your washing machine, always refer to the manufacturer’s instructions and safety precautions. If you’re unsure about how to proceed, it’s best to call a professional repair service.

How to Fix a Washing Machine That Won’t Spin or Drain

If your washing machine is not spinning or draining properly, there are several easy solutions you can try before calling a professional. Many common issues can be resolved without requiring expensive repairs or replacement parts. Here are some steps you can take to troubleshoot and fix the problem:

Check the power supply: Make sure your washing machine is properly plugged in and receiving power. Test the outlet with another appliance to ensure it is functioning correctly.
Inspect the lid switch: If your washing machine has a lid switch, make sure it is working properly. A faulty lid switch can prevent the machine from starting or spinning. You can test the switch with a multimeter to determine if it needs to be replaced.
Clean the drain filter: A clogged drain filter can cause your washing machine to not drain or spin. Locate the drain filter, typically found at the bottom front of the machine, and remove any debris or blockages.
Check the drain hose: Ensure that the drain hose is not kinked or clogged. Straighten any bends and remove any obstructions that may be preventing proper drainage.
Inspect the pump: The pump is responsible for draining the water from the machine. If the pump is faulty or clogged, it can prevent the machine from spinning or draining. Check the pump for any obstructions or damage and replace if necessary.
Balance the load: An unbalanced load can cause the machine to not spin or drain properly. Make sure the load is evenly distributed in the drum and try running the machine again.
Reset the machine: Sometimes, simply resetting the washing machine can resolve minor issues. Unplug the machine for a few minutes, then plug it back in and try running a cycle.
Check the motor coupling: The motor coupling connects the motor to the transmission. If it is worn out or broken, the machine may not spin or drain. Inspect the coupling for any signs of damage and replace as needed.
Call a professional: If none of the above solutions fix the problem, it may be time to call a professional technician. They will have the expertise and tools to diagnose and repair the issue.

By following these troubleshooting steps, you can often fix a washing machine that won’t spin or drain without incurring significant costs. Regular maintenance, such as cleaning the drain filter and checking the pump, can also help prevent these issues from occurring in the first place.

Check the Power and Water Supply

If your washing machine is not spinning or draining, the first step is to check the power and water supply. Sometimes, a simple issue with the power or water supply can prevent the machine from working properly.

Power Supply:

Make sure that the washing machine is properly plugged into a working electrical outlet. Check the power cord for any damage or loose connections. If the power cord is damaged, it may need to be replaced.

Check the circuit breaker or fuse box to ensure that the circuit that the washing machine is plugged into is not tripped or blown. Reset the circuit breaker or replace the fuse if necessary.

Water Supply:

Verify that the water supply valves are fully open. If they are partially closed, it can restrict the flow of water into the machine. Turn the valves counterclockwise to open them fully.

Inspect the water inlet hoses for any kinks, leaks, or blockages. If you find any issues, replace the hoses as needed.

Ensure that the water pressure is adequate. If the water pressure is too low, the machine may not be able to fill or drain properly. Contact a plumber if you suspect low water pressure.

By checking the power and water supply, you can eliminate these common issues as potential causes for your washing machine’s spinning or draining problems.

Ensure the Washing Machine is Plugged In

One of the simplest yet sometimes overlooked solutions to a washing machine that won’t spin or drain is to ensure that it is properly plugged in. It may seem like a trivial step, but occasionally the power cord can become dislodged or unplugged, leading to a loss of power to the machine. This can prevent the motor from functioning properly and consequently prevent the drum from spinning or draining.

To ensure that the washing machine is properly plugged in, start by checking the power cord at the back of the machine. Make sure it is firmly inserted into the outlet and that there are no loose connections. Additionally, check the power outlet itself to ensure that it is receiving power. You can do this by plugging in another electronic device or using a voltage tester.

If you find that the power cord is loose or not fully plugged in, simply insert it securely into the outlet. It’s also a good idea to check the power cord for any signs of damage, such as frayed wires or exposed insulation. If you notice any damage, it’s important to replace the power cord before using the washing machine again.

By taking a few moments to check that the washing machine is properly plugged in, you can save yourself the hassle of troubleshooting further and potentially avoid the need for professional repairs. This simple step is often the first thing that a technician will check, so it’s always a good idea to start here before delving into more complex solutions.

Verify the Power Outlet is Working

Before attributing any issues with your washing machine not spinning or draining to internal malfunctions, it’s important to rule out any problems with the power outlet. Use the following steps to verify if the power outlet is working:

Disconnect the washing machine from the power outlet.
Plug in a different electrical device, such as a lamp or a phone charger, into the same power outlet.
Make sure the device you plugged in is working properly.
If the device doesn’t work, try plugging it into another power outlet. If it still doesn’t work, you may have an issue with your electrical circuit and should contact an electrician to resolve the problem.
If the device works, it means the power outlet is functioning correctly.
Try plugging the washing machine back into the power outlet.
If the washing machine still doesn’t spin or drain, move on to the next troubleshooting steps.

Verifying the power outlet is working is an essential first step in troubleshooting your washing machine. If the power outlet is not the issue, you can continue diagnosing other possible causes for the problem.

Make Sure the Water Supply is Connected and Turned On

One of the common reasons why a washing machine won’t spin or drain is because the water supply isn’t properly connected or turned on. Before troubleshooting any other issues, it’s essential to check that the water supply is functioning correctly.

Start by checking the water hoses connected to the back of the machine. Ensure that they are securely attached to both the machine and the water supply valves. If the hoses are loose, tighten them using a pair of pliers.

Once the hoses are secure, make sure that the water supply valves are turned on. These valves are typically located near the washing machine and control the flow of water into the machine. Turn them counterclockwise to ensure they are fully open.

If the water supply hoses and valves appear to be in good condition and turned on, but the machine still isn’t spinning or draining, it’s best to move on to other troubleshooting steps. However, if you’ve discovered a loose hose or a closed water valve, fixing these issues should resolve the problem and get your washing machine back to working order.

Clean the Drain Pump Filter

If your washing machine is not spinning or draining properly, it is possible that the drain pump filter is clogged. The drain pump filter is responsible for catching lint, coins, hair, and other debris that may have made its way into the drain pump. When this filter is clogged, it can prevent the machine from spinning or draining.

To clean the drain pump filter, first, ensure that the machine is unplugged or turned off. Locate the drain pump filter, which is typically found at the front or bottom of the washing machine. Place a towel or small bucket underneath the filter to catch any water that may spill out during the cleaning process.

Using a screwdriver or a coin (depending on the model of your washing machine), carefully loosen the filter cap in a counterclockwise direction. Be cautious as there may be water or excess debris trapped in the filter. Slowly remove the filter cap and let any water drain into the towel or bucket.

Once the water has drained, inspect the filter for any trapped debris. Remove any lint, coins, or other objects that may be causing the clog. Use a brush or old toothbrush to scrub away any stubborn residue or build-up. Rinse the filter under running water to ensure it is clean and free from any remaining debris.

After cleaning the filter, carefully reattach the filter cap in a clockwise direction. Ensure it is securely tightened to prevent any leaks. Plug in or turn on your washing machine and test if the spinning and draining problems have been resolved.

Regularly cleaning the drain pump filter can help prevent clogs and keep your washing machine running efficiently. It is recommended to clean the filter at least once every few months or whenever you notice any issues with spinning or draining.

Note: If cleaning the drain pump filter does not solve the issue, it may be necessary to contact a professional technician or the manufacturer for further assistance.

Locate and Remove the Drain Pump Filter

One common reason why a washing machine may not spin or drain properly is due to a clogged drain pump filter. Over time, this filter can become filled with lint, small objects, or other debris, preventing proper water drainage.

To locate the drain pump filter, you will first need to unplug the washing machine from the power source. Next, locate the access panel on the front or back of the machine. This panel may be secured with screws or clips, so you may need to use a screwdriver or a flat-head tool to remove it.

Once the access panel is removed, you should be able to see the drain pump and its filter. The filter is usually a small, rectangular or circular piece with a handle or a notch for easy removal. Some models may require a twisting motion to unlock the filter.

Before removing the filter, place a towel or a bucket underneath the area as some water may spill out during the process. Carefully pull out the filter and inspect it for any debris or clogs. If you see any buildup, carefully clean the filter under running water or with a soft brush.

Once the filter is clean, reinsert it back into the drain pump and secure it in place. Make sure it is properly locked or tightened according to the manufacturer’s instructions. Replace the access panel and secure it back in place.

Now, plug the washing machine back in and test it by running a spin or drain cycle. If the machine spins and drains properly, then the issue was likely due to a clogged drain pump filter. However, if the problem persists, it may be necessary to consult a professional for further assistance.

Clean the Filter from Dirt and Debris

One common reason for a washing machine to stop spinning or draining is a clogged filter. Over time, dirt, lint, and debris can accumulate in the filter, preventing proper drainage and causing the machine to stop spinning. Cleaning the filter is a simple maintenance task that can often solve the problem.

To clean the filter, follow these steps:

By regularly cleaning the filter, you can prevent clogs and ensure smooth operation of your washing machine. If the issue persists even after cleaning the filter, it is advisable to contact a professional repair service for further assistance.

Reinstall the Drain Pump Filter

If your washing machine won’t spin or drain, a clogged or improperly installed drain pump filter may be the culprit. The drain pump filter is designed to catch debris and prevent it from entering the drain pump. Over time, this filter can become blocked with lint, dirt, and other debris, causing the pump to work less efficiently or not work at all.

To reinstall the drain pump filter, follow these steps:

Turn off the washing machine and unplug it from the power source.
Locate the drain pump filter, which is usually located at the front or bottom of the washing machine. Consult the owner’s manual for the exact location.
Using a screwdriver or a coin, carefully unscrew or unlock the filter cover. Be careful not to damage the cover or the filter itself.
Remove the filter from its housing and clean it thoroughly. Use a soft brush or cloth to remove any debris or build-up.
Inspect the filter for any damage or signs of wear. If the filter is damaged, replace it with a new one.
Insert the cleaned or new filter back into its housing, making sure it is securely in place.
Tighten the filter cover using a screwdriver or by locking it back into place, depending on the type of cover.
Plug the washing machine back in and turn it on to test if the spin and drain functions are working properly.

By reinstalling the drain pump filter and keeping it clean, you can help ensure that your washing machine continues to spin and drain effectively. If the problem persists, it may be necessary to contact a professional technician for further assistance.

Check for Clogged Drain Hoses

If your washing machine won’t spin or drain, a clogged drain hose could be the culprit. Over time, debris such as lint, hair, and foreign objects can accumulate in the drain hose and block the flow of water. This can cause the washing machine to not spin or drain properly.

To check for clogged drain hoses, start by unplugging the washing machine and pulling it away from the wall. Look for the drain hose at the back of the machine, typically located near the bottom. Carefully detach the hose from the machine and inspect it for any visible clogs or obstructions. Use a flashlight or a small tool to remove any debris that may be stuck inside.

Next, check the other end of the drain hose, usually connected to a drain pipe or a laundry sink. Make sure there are no blockages or kinks in the hose that may be preventing proper water flow. Run water through the hose to ensure it is clear and free from any obstructions. If you notice any clogs, use a plumber’s snake or a pipe cleaner to remove them.

Once you have checked and cleared the drain hose, reattach it to the washing machine securely. Double-check that the hose is not twisted or bent and that it is properly connected at both ends. Plug the washing machine back in and run a test cycle to see if the issue has been resolved.

Regularly cleaning and checking your drain hose can prevent future clogs and ensure proper drainage in your washing machine. If the problem persists after checking the drain hose, it may be best to seek professional help or consult the manufacturer for further assistance.

Disconnect the Drain Hose

If your washing machine is not spinning or draining, one possible solution is to check the drain hose. The drain hose is responsible for carrying the water out of the machine and into your home’s plumbing system. Over time, the drain hose can become clogged with debris or twisted, preventing proper drainage and spinning.

To disconnect the drain hose, you will need a pair of pliers, a bucket, and possibly a towel to catch any excess water. Start by unplugging the washing machine from the power source to ensure your safety.

Locate the drain hose, which is typically found at the back of the machine. It is usually attached to the machine with a clamp or a screw. Use the pliers to loosen or remove the clamp, allowing you to disconnect the hose from the machine.

Once the hose is detached, carefully lower the end of the hose into the bucket to catch any water that may begin to drain. Check the hose for any visible clogs or obstructions that may be causing the issue. If you see any debris, use a long brush or a pipe cleaner to gently remove it.

After you have thoroughly inspected the hose, check for any twists or kinks in the hose. Straighten out any kinks or twists to ensure proper water flow. If the hose appears to be damaged or worn, it may need to be replaced.

Before reattaching the hose, inspect the drain connection on the machine for any blockages. If necessary, use a cloth or a small brush to remove any debris.

Once you have cleared any obstructions and straightened the hose, reattach the hose to the washing machine. Tighten the clamp or screw to secure the hose in place.

After reconnecting the drain hose, plug the washing machine back into the power source and test it by running a quick spin cycle. If the machine spins and drains properly, then the issue may have been resolved. If the problem persists, there may be other factors contributing to the issue, and it may be best to consult a professional or the manufacturer for further assistance.

Inspect the Drain Hose for Obstructions

If your washing machine is not spinning or draining, one of the common reasons could be a blocked or clogged drain hose. The drain hose is responsible for carrying the water out of the machine and into the drain pipe.

To inspect the drain hose, first, locate it at the back of the washing machine. It is usually a thick, flexible tube that runs from the back of the machine to the drainage system. Check if there are any kinks, twists, or tangles in the hose. These can restrict the flow of water and prevent the machine from spinning or draining properly.

Next, ensure that the hose is securely connected to both the washing machine and the drain pipe. Sometimes, the hose may come loose due to vibrations during the wash cycle. Make sure it is fastened tightly to avoid any potential leaks or drainage issues.

If the hose appears to be in good condition and properly connected, check for any obstructions inside the hose. Small objects like socks or pieces of clothing can get stuck in the hose and obstruct the water flow. Use a flashlight to examine the inside of the hose and remove any visible obstructions by hand or with the help of long-nose pliers if needed.

After inspecting and clearing the drain hose, run a test cycle to see if the washing machine now spins and drains properly. If the issue persists, you may need to contact a professional technician for further assistance.

Note: Before attempting any repairs or inspections, always ensure that the washing machine is unplugged and disconnected from the power source for safety.

In conclusion, by inspecting the drain hose for obstructions and ensuring it is properly connected, you can address one of the common causes for a washing machine that won’t spin or drain. Regular maintenance and cleaning of the drain hose can help prevent future issues and keep your machine running smoothly.

Clear any Clogs in the Drain Hose

If your washing machine won’t spin or drain, it could be due to clogs in the drain hose. A clogged drain hose can prevent water from properly draining out of the machine, which can cause spinning issues.

To clear any clogs in the drain hose, you will need to follow these steps:

Turn off the washing machine and disconnect it from the power source.
Locate the drain hose at the back of the machine. It is usually a thick, flexible hose connected to the drain outlet.
Place a bucket or a large container below the drain hose to catch any spilled water.
Using pliers, loosen the clamp that secures the hose to the drain outlet. Slide the clamp down the hose to give you enough space to work.
Once the clamp is loose, carefully remove the hose from the drain outlet. Be prepared for any water or debris that might come out of the hose.
Inspect the hose for any clogs. You can use a flashlight to get a better look. Remove any visible debris or blockages.
If the clog is stubborn, you can use a plumbing snake or a wire hanger to gently push through the clog and break it up.
After clearing the clog, reattach the hose to the drain outlet and tighten the clamp with pliers.
Double-check all connections to ensure they are secure.
Turn on the washing machine and run a short cycle to test if the spinning and draining issues are resolved.

If clearing the drain hose doesn’t resolve the issue, there may be a problem with the drain pump or another component of the washing machine. In that case, it’s advisable to consult a professional technician to diagnose and repair the problem.

Inspect the Drain Pump

The drain pump is responsible for removing water from the washing machine during the drain cycle. If the pump is not functioning properly, it can cause the machine to not spin or drain properly. To inspect the drain pump, follow these steps:

Inspecting the drain pump is an essential step in troubleshooting a washing machine that won’t spin or drain. By following these steps, you can identify any issues with the pump and take the necessary steps to resolve them.

Locate and Remove the Drain Pump

If your washing machine is not spinning or draining properly, one possible cause could be a clogged or malfunctioning drain pump. The drain pump is responsible for removing water from the machine during the draining cycle. Here are the steps to locate and remove the drain pump:

Disconnect the power supply: Before attempting any repairs on your washing machine, make sure to unplug it from the power outlet. This will ensure your safety throughout the process.
Locate the drain pump: The drain pump is usually located at the back or bottom of the washing machine. It may be covered by a panel that can be easily removed with a screwdriver or by pressing a release button.
Check for blockages: Once you have access to the drain pump, inspect it for any debris or blockages that may be preventing proper drainage. Use a flashlight if necessary to get a clear view of the pump and its surroundings.
Disconnect the pump: If there are no visible blockages, the next step is to disconnect the pump from the rest of the machine. Depending on the model of your washing machine, this may involve removing screws or releasing clips that hold the pump in place.
Clean or replace the pump: Once the pump is disconnected, you can clean it using a brush or cloth to remove any dirt or debris. If you notice any damage or the pump seems to be malfunctioning, it may need to be replaced with a new one.

Remember to consult the user manual provided by the manufacturer for specific instructions on locating and removing the drain pump for your washing machine model. If you are unsure about performing these tasks yourself, it is always best to seek professional assistance to avoid further damage to your appliance.

By following these steps, you can locate and remove the drain pump, which can often solve issues with a washing machine that won’t spin or drain properly.

Check for Blockages in the Pump

If your washing machine is not spinning or draining properly, one possible cause could be a blockage in the pump. The pump is responsible for draining the water from the drum after each wash cycle. Over time, foreign objects such as coins, lint, or small items of clothing can get trapped in the pump, causing it to become blocked and preventing proper drainage.

To check for blockages in the pump, start by disconnecting the washing machine from the power supply. Locate the pump, which is usually located at the bottom of the machine. Use a screwdriver to remove the access panel to gain access to the pump.

Once you have access to the pump, visually inspect it for any visible blockages. Look for objects that may be obstructing the pump blades or impeller. Use a flashlight to get a better view, as blockages can sometimes be difficult to see. If you notice any foreign objects, carefully remove them using a pair of pliers or tweezers. Be cautious not to damage the pump while removing the blockage.

If you cannot see any visible blockages but suspect there may still be a clog, you can try using a wet/dry vacuum to suction out any debris from the pump. Place the vacuum hose over the end of the pump and ensure a tight seal. Use the vacuum to gently suck out any blockages that may be causing the issue.

Once you have cleared any blockages from the pump, replace the access panel and reconnect the washing machine to the power supply. Run a test cycle to see if the machine is now spinning and draining properly. If the problem persists, there may be an issue with the pump itself, and it may need to be replaced.

Regularly checking and clearing any blockages in the pump can help ensure your washing machine continues to function properly and prevent any further issues with spin or drainage. By following these steps, you can save money on costly repairs and keep your machine running smoothly.

Clean the Drain Pump if Necessary

If your washing machine is not draining properly, it could be due to a clog in the drain pump. The drain pump is responsible for removing water from the machine during the spin cycle. Over time, debris such as lint, coins, or small clothing items can get trapped in the pump, causing it to become clogged.

To clean the drain pump, you will need to first unplug the washing machine and locate the drain pump. The location of the drain pump may vary depending on the make and model of your machine, so consult your owner’s manual for specific instructions.

Once you have located the drain pump, you can remove the pump cover or access panel. This may require the use of a screwdriver or other tools. Be sure to have a bucket or towel handy, as water may begin to drain out once the pump cover is removed.

Inspect the pump for any visible debris. If you see any obstructions, carefully remove them using pliers or tweezers. It is important to be gentle to avoid damaging the pump or other components.

After removing any debris, clean the pump by flushing it with warm water. You can use a turkey baster or a similar tool to direct the water into the pump and flush out any remaining debris.

Once the pump is clean, replace the pump cover or access panel and secure it in place. Plug the washing machine back in and test it to see if the draining issue has been resolved. If the machine still does not drain properly, you may need to consult a professional for further assistance.

Regularly cleaning the drain pump can help prevent future clogs and maintain the proper functioning of your washing machine. It is a simple maintenance task that can save you from the inconvenience and expense of a broken machine.

Test the Lid Switch

The lid switch is a safety feature on most washing machines that prevents the machine from spinning or draining when the lid is open. If the lid switch is faulty or not functioning properly, it can cause the washing machine to not spin or drain. In order to test the lid switch, you will need to follow these steps:

Unplug the washing machine from the power outlet to ensure your safety.
Locate the lid switch, which is usually located near the door hinge or on the top of the washing machine.
Using a multimeter set to the ohms setting, touch one probe to each of the lid switch terminals.
If the multimeter displays a reading of infinity, it means that the lid switch is faulty and needs to be replaced.
If the multimeter displays a reading of zero or a low resistance, it means that the lid switch is functioning properly.

If the lid switch is found to be faulty, it will need to be replaced. You can purchase a new lid switch from a local appliance store or online. Follow the manufacturer’s instructions for replacing the lid switch, or consult a professional if you are unsure about how to do it yourself.

Testing the lid switch is a simple and straightforward process that can help identify the issue if your washing machine is not spinning or draining properly. It is always recommended to unplug the machine before attempting any repairs or tests to ensure your safety.

Open the Washing Machine Lid

One of the first steps to take when your washing machine won’t spin or drain is to open the lid. This may seem obvious, but sometimes the lid can become stuck or not close properly, which can prevent the machine from starting or continuing its cycle.

To open the lid, simply locate the lid on the top of the washing machine and try lifting it up. If it feels stuck, gently wiggle it back and forth to loosen it. Be careful not to apply too much force, as this could damage the lid or the machine.

If the lid still won’t open, there may be an issue with the lid switch. The lid switch is a safety feature that prevents the machine from operating when the lid is open. If the switch is faulty or not functioning properly, it can cause the machine to not spin or drain. In this case, it may be necessary to troubleshoot or replace the lid switch.

Once the lid is open, check for any visible obstructions or debris that could be preventing the machine from spinning or draining. Remove any items that may be blocking the drum or impeding the movement of the agitator. This can include clothing, small objects, or even excess lint or detergent buildup.

If everything appears to be clear and the lid is functioning properly, it may be necessary to move on to other troubleshooting steps to diagnose and fix the issue. However, checking the lid and ensuring it opens and closes correctly is a simple and important first step when facing a washing machine that won’t spin or drain.